Nahj al-Balāgha

ومن كتاب له (عليه السلام) إلى بعض عماله

To one of his officers.

أَمَّا بَعْدُ، فَإِنَّ دَهَاقِينَ أَهْلِ بَلَدِكَ شَكَوْا مِنْكَ غِلْظَةً وَقَسْوَةً، وَاحْتِقَاراً وَجَفْوَةً، وَنَظَرْتُ فَلَمْ أَرَهُمْ أَهْلاً لِأَنْ يُدْنَوْا لِشِرْكِهِمْ، وَلَا أَنْ يُقْصَواْ وَيُجْفَوْا لِعَهْدِهِمْ، فَالْبَسْ لَهُمْ جِلْبَاباً مِنَ اللِّينِ تَشُوبُهُ بِطَرَفٍ مِنَ الشِّدَّةِ، وَدَاوِلْ لَهُمْ بَيْنَ الْقَسْوَةِ وَالرَّأْفَةِ، وَامْزُجْ لَهُمْ بَيْنَ التَّقْرِيبِ وَالْإِدْنَاءِ، وَالْإِبْعَادِ وَالْإِقْصَاءِ، إِنْ شَاءَ اللَّهُ.

Now, the cultivators [1] (dahāqīn, plural of dīhqān) of your city have complained of your strictness, hard heartedness, humiliating treatment and harshness. I thought over it and found that since they are unbelievers they cannot be brought near nor kept away or treated severely because of the pledge with them. Behave with them in between strictness and softness and adopt for them a mingling or remoteness and aloofness with nearness and closeness if Allāh so wills.