Privacy Policy

1. Introduction

Welcome to Thaqalayn.net ("we", "us", "our"). We are committed to protecting the privacy of our users and visitors ("you", "your"). This Privacy Policy explains how we collect, use, disclose, retain, and protect personal data in accordance with the General Data Protection Regulation (GDPR).

The data controller responsible for your personal data is Thaqalayn.net, contactable via info@thaqalayn.net.

2. What Personal Data We Collect and Why

We collect and process the following categories of personal data for the following purposes and based on the following legal bases:

3. How Long We Keep Your Data

We do not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected, unless a longer retention period is required or permitted by law.

• Account Data: For as long as your account is active. If you delete your account, we will delete your data within a reasonable timeframe, unless we are legally obliged to retain it for longer.
• Email Addresses for Notifications: Until the notification has been sent, or until you request deletion or withdraw your consent.
• Google Analytics Data: Data in Google Analytics is retained for a maximum of 26 months and then automatically deleted.
• Email Correspondence: For as long as necessary to handle your request and for a reasonable period thereafter for follow-up or archival purposes.

4. Sharing Personal Data with Third Parties

We do not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you, to comply with a legal obligation, or based on our legitimate interest (as described above for Google Analytics).

We enter into data processing agreements with companies that process your data on our behalf (such as our hosting provider and Google for Analytics) to ensure the same level of security and confidentiality for your data. We remain responsible for these processing operations.

5. International Data Transfers

For the use of Google Analytics, data may be transferred to servers in the United States. Google LLC is certified under the EU-U.S. Data Privacy Framework, which ensures an adequate level of protection for the transfer of personal data. Additionally, we have a data processing agreement with Google which incorporates Standard Contractual Clauses (SCCs) where necessary.

6. Security of Your Data

We take the protection of your data seriously and take appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. This includes, among other things, the use of SSL/TLS connections, hashing of passwords, and access controls to our systems. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at info@thaqalayn.net.

7. Cookies

We use cookies on our website. Cookies are small text files that can be stored on your computer or mobile device when you visit a website.

8. Your Rights under the GDPR

You have the following rights regarding your personal data:

• Right of Access: You have the right to access the personal data we process about you.
• Right to Rectification: You have the right to have incorrect personal data corrected or incomplete data supplemented. For account data, you can often do this yourself via your account settings.
• Right to Erasure ("Right to be Forgotten"): You can request us to delete your personal data under certain circumstances.
• Right to Restriction of Processing: You can request us to restrict the processing of your personal data.
• Right to Data Portability: You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format and to transfer it to another party.
• Right to Object: You have the right to object to the processing of your personal data based on our legitimate interest.
• Right to Withdraw Consent: If the processing is based on your consent, you have the right to withdraw this consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.

You can send a request to exercise these rights to info@thaqalayn.net. We will respond to your request as soon as possible, but no later than within one month. To ensure that the request for access has been made by you, we may ask you to enclose a copy of your identity document with the request. In this copy, please black out your photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) or national identity number to protect your privacy.

9. Changes to This Privacy Policy

We may change this Privacy Policy from time to time. Changes will be published on our website. We recommend that you consult this Privacy Policy regularly to stay informed of any changes. The date of the last update is indicated at the top of this policy.

10. Contact Information

For questions or comments about this Privacy Policy or the processing of your personal data, please contact us: